Return Policy

Thank you for shopping with us. We value your satisfaction and aim to provide you with the best products. Please read our return policy carefully to understand the terms and conditions of product exchanges.

1. Exchange Only Policy

   • We do not offer refunds. All sales are final. However, we are happy to offer exchanges for products that meet the conditions outlined below.

2. 30-Day Exchange Period

   • You have 30 days from the date of purchase to request an exchange.
   • To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Exchange Process

   • To initiate an exchange, please contact our customer service team at [your contact information] with your order number and details about the product you wish to exchange.
   • Once your exchange request is approved, you will receive instructions on how to send your item back to us.

4. Shipping Costs

   • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
   • Depending on your location, the time it may take for your exchanged product to reach you may vary.

5. Damaged or Defective Items

   • If you receive a damaged or defective item, please contact us immediately at [your contact information] with details of the product and the defect. We will respond promptly to resolve the issue.

6. Non-Exchangable Items

   • Certain types of goods are exempt from being exchanged. Perishable goods, custom products, and personal care items cannot be exchanged.

7. Exchange Approval

   • Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your exchange.
   • If your exchange is approved, the new product will be shipped to you within a specified number of days.

8. Contact Information

   • For any questions or concerns regarding your exchange, please contact us at [your contact information].

Thank you for understanding our return policy. We appreciate your business!